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Terms and conditions

Cafe-tea-aire by Teapot – Tea or Coffee Ltd. terms and conditions of online store use

By purchasing goods from Teapot – Tea or Coffee Ltd. (Registered company No. 9776658, VAT No. GB207147235) you enter a legally binding agreement with us on the following terms. You should read and understand these terms as they affect your rights and liabilities.

These terms describe the basis for purchase by you and sale by us of the products described on this online store.

Definitions and Interpretation

In these terms the following words have the following meanings.

Contract

The contract for the sale and purchase of the Goods.

Delivery Area

We deliver to all of the UK. For deliveries outside the UK please contact us.

Details of the order

The quantity, quality and description of the Goods will be those set out in your order (if accepted by us). Orders are accepted at our sole discretion but are normally accepted if the Goods are available, the order reflects current pricing, you are based in the Delivery Area and your credit or account card is authorised for the transaction. The Goods that can be ordered via our Web Site are available for sale outside the United Kingdom.

Postage and Packaging

Postage and Packaging is charged on all orders unless otherwise stated (please read ”Delivery and Returns” section).

Payment terms

We will charge your credit card account for payment upon receipt of order unless delivery cannot be fulfilled within 30 days. Items with a lead-time greater than 30 days will be charged up to 7 days prior to despatch. We accept no liability if a delivery is delayed because you did not give us the right payment details. If it is not possible to obtain full payment for the Goods from your account on delivery of the Goods to you, we can cancel the Contract or suspend any further deliveries to you. This does not affect any other rights we may have. We will take all reasonable care to keep all information connected with your order secure but we cannot be held liable for any loss that you may suffer if a third party obtains unauthorised access to any data, including credit and account details you provide when accessing or ordering from this Web Site, unless this is solely due to our negligence.

Discounts

We offer up to 45% discount for wholesale orders. Please contact us before your purchase.

Delivery

We will deliver the Goods to the address you specify for delivery in your order. It is important that this address is accurate. We cannot accept any liability for any loss or damage to the Goods once they have been delivered. We will aim to deliver the Goods by the date quoted for delivery but delivery times are not guaranteed. If delivery is delayed due to any cause beyond our reasonable control, the delivery date will be extended by a reasonable period and we will contact you to arrange an alternative time.

Risk and ownership

Risk of damage to or loss of the Goods passes to you at the time of delivery to you or, if you fail to take delivery at the agreed time, the time when we tried to deliver. You will only own the Goods once they have been successfully delivered and when we have received cleared payment in full.

Returns/Options to cancel

At Teapot – Tea or Coffee Ltd. our goal is your complete satisfaction. By law, customers within the European Union have the right to a ‘cooling off period’ within seven working days of their purchase being delivered. If within that time you are not completely satisfied with your purchase, please contact us to return it and get a prompt refund. If you decide to return an item to us during this period, you will be entitled to a refund of the cost of the item and the delivery charge, we will not refund the return charge.

If you are however returning the items because  there is an error with your order or they are damaged, faulty or in any way defective then we will refund the delivery and return fee on receipt of the goods.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please contact us via mob: 07415013135 or e-mail: store@cafe-tea-aire.co.uk
Please use the original packaging if possible.
We’ll notify you via e-mail of your refund once we’ve received and processed the returned item.

Pricing

Our items to you will be charged at the price displayed on the website. If however an item is priced incorrectly, we will inform you of the correct price before proceeding with the contract.

Warranties

We aim to provide high quality products to our customers. Some products are covered by the manufacturers guarantee. Although we aim to provide our customers with high quality products and take all reasonable steps to ensure you are pleased with your purchase, unless otherwise stated our products are covered only by the manufacturer’s guarantee.

Matters out of our control

We will not be liable to you or in breach of the Contract for delay or failure to perform due to a cause beyond our reasonable control.

Privacy

Please read our Privacy Policy.

Governing law and jurisdiction

These terms will be governed by English law and any disputes will be resolved exclusively by the English Courts.

Payment Methods

We accept payments via:

  1. PayPal
  2. Direct bank transfer
  3. All major credit/debit cards including:
  • MasterCard
  • Visa
  • Visa Electron
  • Maestro
  • JCB

Card payments are powered and secured by Worldpay.

Cafe-tea-aire by Teapot – Tea or Coffee Ltd. terms and conditions of website use

Using this web site indicates that you accept these terms and conditions which take effect on the date of use of the website. If you do not accept these terms and conditions (“terms”), do not use this web site (“site”).

1. Use of site and copyright restrictions

We authorise you to view and download the materials at this site only for your personal, non-commercial use, provided that you retain all copyright and other proprietary notices contained in the original materials on any copies of the materials. You may not modify the materials at this site in any way or reproduce or publicly display, perform, or distribute or otherwise use them for any public or commercial purpose. For purposes of these terms, any use of these materials on any other web site or networked computer environment for any purpose is prohibited. The materials at this site are copyrighted and any unauthorised use of any materials at this site may violate copyright, trademark, and other laws. If you breach any of these terms, your authorisation to use this site automatically terminates and you must immediately destroy any downloaded or printed materials.

2. Links to other websites

Links to third party web sites on this site are provided solely as a convenience to you. If you use these links, you will leave this site. We have not reviewed any of these third party sites and do not control and are not responsible for any of these sites or their content. Thus, we do not endorse or make any representations about them, or any information, software or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of the third party sites linked to this site, you do this entirely at your own risk.

3. Disclaimer

The materials provided at this site are provided “as is” without any warranties of any kind including warranties of merchantability, fitness for a particular purpose, or non-infringement of intellectual property. We further do not warrant the accuracy and completeness of the materials at this site. We may make changes to the materials at this site, or to the information, products and prices described in them, at any time without notice. The materials at this site may be out of date, and we make no committent to update the materials at this site.

4. Limitation of liability

In no event will we, our suppliers, or other third parties mentioned at this site be liable for any damages whatsoever (including, without limitation, those resulting from lost profits, lost data or business interruption) arising out of the use, inability to use, or the results of use of this site, any web sites linked to this site, or the materials or information contained at any or all such sites, whether based on warranty, contract, tort or any other legal theory and whether or not advised of the possibility of such damages. If your use of the materials or information from this site results in the need for servicing, repair or correction of equipment or data, you assume all costs thereof. Applicable law may not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

5. Applicable laws

This site is administered by us from our registered office in England. We make no representation that materials at this site are appropriate or available for use outside the United Kingdom, and access to them from territories where their contents are illegal is prohibited. You may not use or export or re-export the materials at this site or any copy or adaptation in violation of any applicable laws or regulations including without limitation UK export laws and regulations. If you choose to access this site from outside the UK, you do so on your own initiative and are responsible for compliance with applicable local laws. These terms will be governed by and construed in accordance with English law, without giving effect to any principles of conflicts of laws.

6. Intellectual Property

The names, images and logos identifying and owned by us or third parties and their products and services are subject to copyright, design rights and trade marks of ours and/or third parties. Nothing contained in these terms shall be construed as conferring by implication, estoppel or otherwise any licence or right to use any trademark, patent, design right or copyright of ours, or any other third party.

7. Contributions to our site

Where you are able to submit any contribution to our website, any of our mobile applications, our Facebook, Twitter, Flickr, You Tube, or any other of our social networking pages, you agree, by submitting your contribution, to grant us a perpetual, royalty-free, non-exclusive, sub-licenseable right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, play, and exercise all copyright and publicity rights with respect to your contribution worldwide and/or to incorporate your contribution in other works in any media now known or later developed for the full term of any rights that may exist in your contribution. If you do not want to grant us the rights set out above, please do not submit your contribution to us. By submitting your contribution to us you warrant that your contribution is your own original work and that you have the right to make it available to us for any or all of the purposes specified above. Furthermore, you warrant your contribution is not defamatory, does not infringe any law, you indemnify us against all legal fees, damages and other expenses that may be incurred by us as a result of your breach of the above warranty and waive any moral rights in your contribution for the purposes of its submission to and publication on our website and the purposes specified above.

8. Changes to the terms

We may revise these terms at any time by updating this posting. You should visit this page from time to time to review the then-current terms because they are binding on you. Certain provisions of these terms may be superseded by expressly designated legal notices or terms located on particular pages at this site.

9. Payments

Refunds will be given at the discretion of Teapot – Tea or Coffee Ltd. Teapot – Tea or Coffee Ltd. reserves the right to vary event registration fees and the prices of any products listed without notice. All event registrations and orders for products are subject to availability and Teapot – Tea or Coffee Ltd. reserves the right to refuse to accept any registration and to refuse to supply any products to any individual.

 

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